I am a language specialist, with a wealth of experience in writing, linguistics, and project management.
Skills: Proficient in Outlook, Google Docs, PowerPoint, and Microsoft suite office products. Detail oriented, resourceful, flexible, consistent, organized, multitasker, empathic, communicative, goal oriented, good in conflict resolution, self-starter, quick learner
Experience
Content Generalist, Study.com August 2022 – July 2023
●Developed new site products by designing workflows, sourcing contractors, writing instructions, and iterating in response to data
●Designed and managed workflows using JIRA, Smartsheet, Confluence, Freshdesk, and Teams
●Communicated project updates with stakeholders, software developers, marketing dept, and other content teams
●Proofread and edited internal and external content produced by contractors and team members
●Conducted market research and utilizes data to make key decisions in content development
Copywriter, GTDR May 2022 - August 2022
●Wrote creative copy for a variety of Napa Valley organizations including wineries, restaurants, and non-profits
●Sourced images and videos for social media posts
●Conducted market research to craft an appropriate brand voice for each client
●Worked closely with reviewers to keep messaging consistent
English Department Head, Fusion Academy San Francisco August 2021 – August 2022
● Designed >30 custom high school English lessons per week, aligned to individual student learning needs and state standards
● Utilized data from MAP and Mindprint testing, parent input, and info from student profile to understand student learning needs
● Conducted research to design custom course materials, uploaded materials to Learning Management System
● Managed 5 other English teachers, performing weekly checks on files and class observations
● Strategized roll out of monthly initiatives from corporate on anti-bias topics, tech integration and pedagogical theory
Teaching Assistant, San Francisco State University August 2020 – May 2021
● Hosted weekly Zoom meetings with students to discuss class material and work through linguistics problem sets
● Answered student questions with relevant theoretical knowledge on phonology, morphology, syntax, semantics, and pragmatics
● Collaborated on design of program, assignments, and assessment practices
English Teacher EC San Francisco Oct 2018 – April 2020
● Designed >30 hours educational ESL content each week for international groups of adult learners
● Adapted textbook material to create engaging lessons aligned to Common European Framework of Reference (CEFR) standards on grammar, pronunciation, reading, writing, and academic skills
Content Editor, FluentKey May 2019 – June 2020
● Searched Youtube and Vimeo for 1.5-5 min videos to link as resources on ESL educational website
● Used hashtags to classify videos based on theme and target language concepts (verb tenses, idioms, registers, etc)
● Wrote transcripts and comprehension quizzes for videos with various question formats (one response, multiple responses
match, drag, etc), using intuitive language to guide users through the process
Copy Editor and Translator La Voce di New York Oct 2017 - June 2018
● Performed copy-editing and English translation for the interview series "Campus Italy"
● Proofread for grammar and edited for clarity, adapting idioms to suit American English
Conferences
Corpus Research and Instructional Design, UK Cognitive Linguistics Conference - July 2020
Conducted research using Corpus of Contemporary American English (COCA)
● Analyzed semantic content of each token, organizing them by category in Excel
● Designed ESL class content based on insights from research and relevant theoretical knowledge
Education & Certificates
Certificate in Teaching English to Speakers of Other Languages July 2017
Certificate in the Teaching of Composition May 2021
M.A. English (Linguistics), San Francisco State University, 4.0 GPA Aug 2019 – May 2021
B.A. English (Writing Practices), Humboldt State University, 3.86 GPA Aug 2015 – Dec 2016
Contact
Chloe.elizabeth.donnelly@gmail.com
https://www.linkedin.com/in/chloe-e-donnelly/